Positive-treatment

Positive-treatment

Any form of abuse, whether physical or psychological, especially towards vulnerable people, children, adolescents, the elderly and people with disabilities, is not tolerable.

Positive-treatment aims at a positive and respectful position towards others and oneself, thanks to a culture built on esteem, mutual trust, and a spirit of help and support.
Free definition from the Bientraitance working group

In 2014, four organisations: arcus asbl, Caritas Luxembourg, the Luxembourg Red Cross und elisabeth set up a joint scheme to promote positive treatment. This collaboration gave rise to the Charte de Bientraitance: Charter of Positive Treatment (in french), to which all members adhere. In recent years, other organisations have joined: Les internats Jacques Brocquart asbl, Lënster Päiperlék asbl and the Fondation Lëtzebuerger Kannerduerf.

This scheme introduced :

Compulsory training to raise awareness of positive-treatment and to prevent abuse for all salaried employees and volunteers is carried out by the “positive-treatment trainers”, internal trainers within each organisation.

Establishing positive-treatment ambassadors. They work with relays in each of the member organisations and have the task of promoting positive treatment, preventing abuse, and informing and advising on these matters, including in cases of suspected abuse. They also analyse and document potentially problematic situations to feed into the continuous improvement processes of member organisations

To get in touch with the ambassadors, please follow this link.

Providing a legal entity external to the organisations for all salaried or voluntary employees to report abuse or suspected abuse.

VISIT THE Bientraitance WEBSITE